Frequently asked questions about ESET licenses
Short answers about licenses, prices, activation, renewal and business solutions.
Licenses & buying
No. ITSC does not offer online payment. Send a quote request and ITSC will contact you to confirm the offer and the payment method.
The license covers the number of devices you choose. For example, a 3-user license can be activated on 3 devices.
Yes. ITSC provides ESET licenses to customers in Kosovo and Albania.
Prices
Prices are per user. Total = number of users × price per user. Example: 2 × €14.00 = €28.00.
For these products the price depends on the configuration. ITSC sends you a confirmed quote, with no assumed prices.
For ESET NOD32, renewal prices in the current price list are the same as for a new license.
Activation
After the quote and payment are confirmed, ITSC sends you the license key by email.
Only from the official ESET website. You will find the instructions on the activation page.
Check that the key is typed correctly and that the installed product matches the license. If the problem continues, contact ITSC.
Renewal
Before the expiry date, so that protection and updates are not interrupted.
Usually not. ITSC will tell you if the renewal requires a new key.
Business
Yes. Use the business form and tell us the number of computers, servers and phones.
Entry for endpoint protection, Advanced for extra ransomware protection, Complete for email and cloud apps. Compare them or ask us.